We’ll let them know via phone or email, but it definitely isn’t the end of the story. They might not have been right for the role at the time, but they can reapply to any of our restaurants whenever they like. We’re always looking for great people to join la familia.

At Oporto, we believe in giving our ‘familia’ more than a job. We give them an opportunity to grow, develop and learn life skills they can take out into the world. They’ll learn time management, people skills and team work whilst also developing self-confidence and making great friends in an environment where everyone is encouraged to live a life full of ‘adventure’ and enjoy themselves.

Wages are fair and will increase as they progress through the company - the opportunities for which are always available. This isn’t a company that throws people in at the deep end, this a place where support is never-ending, great people always have your back, we embrace differences and always celebrate proudly together.

Our stores are proudly owned by independent Franchise Partners. Our FPs are entrepreneurial business women and men who know what it takes to achieve success. They receive a lot of support from Oporto head office and really know the importance of people.

Our Franchise Partners are very active in the store and would likely be available most of the time. They’re supported by a team of well trained, professional Managers who they hand select and progress through Oporto’s great management training. Together, they’ll give your loved one the guidance and support they need to thrive.

From before they even start their first shift, your child will start learning the Oporto way. They’ll learn our history and all of the necessary information to keep them safe and help them succeed. Once they’ve been through their Restaurant Walk and Talk they’ll start their store training with either a Spice Master or experienced Team Member who will show them the ropes and get them off to a great start.

All of our online training is facilitated through SurfBoard, our one stop shop for training, communication and policy/company information.

On a weekly basis everyone in Oporto (our familia) receives the ‘Familia Feed’ with all of the latest must know information. During the Walk and Talk we’ll also discuss Cravers Connect, an internal networking group only for Oporto employees that we use to share messages from our CEO, connect people and share great success stories.

We want all of our familia to explore their passions and excel in everything that they do. We know that means they need to dedicate the time required to their studies, sporting or family commitments or whatever else excites them. With that in mind, we try to be flexible so that they can be as successful as possible. All we ask is that they discuss their needs with their Franchise Partner or Restaurant Manager in advance so that we can all plan around them.

In some stores they will also be able to request changes to their roster through the ZUUS app. This will all be explained during the induction or ‘Restaurant Walk and Talk.’

The terms and conditions of employment will either be governed by the Modern Fast Food Industry Award (2010) or an Enterprise Agreement for that particular store. Either way, this will be clearly explained during the induction or ‘Restaurant Walk and Talk.’

This will also outline whether wages are paid weekly or fortnightly and how payslips will be distributed.